Privacy Policy
Vista Studios India operates this online platform and service. This policy describes how we collect, use, and disclose personal data when you use our site and the services we provide. We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant Indian laws.
What Personal Data We Collect
We may collect various types of personal data, depending on how you interact with our service and the services you require. This may include:
Information you provide to us:
- Contact details such as your name, email address, phone number, and company name when you inquire about our services, book studio time or equipment, or communicate with us.
- Information related to your service requests, such as specific studio requirements, equipment needs, crew requirements, and production details.
- Information contained in any communication you send to us.
Information we collect automatically:
- Details of your visits to our site, including traffic data, location data, logs, and other communication data and the resources that you access.
- Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
How We Use Your Personal Data
We use your personal data for the following purposes:
- To provide, operate, and maintain our services, including managing studio and equipment bookings, coordinating services like green screen setup, lighting design, audio equipment rental, camera and teleprompter services, makeup and changing room facilities, production crew assistance, post-production suite access, catering coordination, and live streaming support.
- To communicate with you regarding your inquiries, bookings, service requests, and updates related to our services.
- To process transactions and manage billing and payments (if applicable to the service).
- To improve and optimize our service and your experience on our site.
- To understand how users access and use our services, both on an aggregated and individual basis.
- To ensure the security and integrity of our service.
- To comply with legal obligations and necessary record-keeping.
- For internal administration and operational purposes.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Performance of a contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., managing your bookings and providing requested services).
- Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override those interests (e.g., improving our services, ensuring security, managing our business).
- Consent: Where you have given explicit consent for specific processing activities. You have the right to withdraw your consent at any time.
- Legal obligation: Processing is necessary for compliance with a legal obligation that applies to us.
Data Sharing and Disclosure
We may share your personal data with third parties in the following circumstances:
- Service providers: We may share your data with trusted third-party service providers who perform services on our behalf, such as payment processing, IT services, catering coordination, or other operational support necessary to deliver our services. These third parties are obligated to protect your data and use it only for the purposes for which it was disclosed.
- Legal requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction.
- With your consent: We may share your data with other parties with your explicit consent.
We do not sell or rent your personal data to third parties for their marketing purposes without your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Rights
Under applicable data protection laws, you may have certain rights regarding your personal data, including:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: Where processing is based on consent, you have the right to withdraw your consent at any time.
If you wish to exercise any of these rights, please contact us using the details provided below.
Cookies and Similar Technologies
Our site may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and for other operational purposes. You can manage your cookie preferences through your browser settings.
Links to Other Websites
Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, you can contact us at:
Vista Studios India
Plot No. B-2,
Andheri Commercial Centre,
Veera Desai Road,
Mumbai, Maharashtra,
400053,
India